Wonderchef Nutri-Pot Electric Pressure Cooker with 7-in-1 Functions|18 pre-set functions|Pressure Cooking, Saute/Pan Frying, Slow Cooking, Yogurt…

I was looking for a product which could help with cooking delicious and nutritious food for my family having a balance with a busy life. I chose this product and now we are fully satisfied with this product.
It is easy to use as it has preset functions for cooking Indian and western dishes. We can cook a range of dishes: biryani, cake and healthy food like saute vegetables, soup, dal etc.
Now my husband, who does not have an idea of cooking food, can also cook food with ease with this product and it is easy to clean it after use.
The most useful function is the delay timer. If we go out and need fresh food when we come back, then we can get fresh food when we need it.
It is the best product for gifting purposes for beginners or who have a busy life.

It’s an useful appliance especially for Indians who are used to pressure cooking! No hassles of counting pressure cooker whistles! And safety wise this is much much better than pressure cookers.easy to use preset menus. Container is too big to cook rice for a family of 2 or 3 but we can stack containers inside the pot like how we do with traditional pressure cookers.

What I didn’t like about the product was lack of information provided in the user manual. Doesn’t show or say anything properly about display, parts, how to operate…Etc. After using it for a couple of times I figured out where the damn float is! Even steam plate assembly instructions are not given properly.Everything is vague and confusing. You have to figure it out yourself somehow! Also in the manual there is no mention of where to get additional accessories if required.
I don’t understand, it’s a new product, new concept, everyone dont know how to operate it. why can’t they provide a detailed manual or a simple video demo of initial operation in the product info page or on YouTube. So that initially it will help people get going.
Also I got a broken measuring cup inside! It’s of low quality.

I started using Wonderchef Nutri-pot as an absolute novice in cooking, and it has been a fantastic appliance for me. They have a great recipe book to make all kinds of dishes, and I started with simple soups. I didn’t have to use any other vessel – Just two button presses and the soup was ready. I then graduated to dal, khichdi and vegetable curries – all delicious, and most importantly, no fuss super simple. If an absolute beginner like me can cook delicious dishes, one can imagine how sophisticated cooks can navigate through it. I’m not even going to go into technical advantages like consuming lesser fuel and low cook times due to its being a pressure cooker, why it’s safer with built in timers etc. It is a wonderful investment.

By April this year just short of 1 year, the steam started escaping as such, the pressure was not building up. By the time the Company reps attended to my complaint the Warranty period was over. I had to pay Rs. 1300 + 350 visit charges to get the problem checked and seen to. Unfortunately, the product was returned with the SAME PROBLEM! This time, the local representative technician Rizwan, told me that the necessary part had been replaced and the ” steam needed to escape constantly while cooking or else the cooker would explode AND if the steam were to stop escaping I would have to manually use the escape valve or else the cooker would EXPLODE.
I refused to accept his reasoning for the persisting problem. Anyway, I tried using it after a few days but the steam kept escaping and the food was not getting cooked properly and in a timely fashion. So, I stopped using it and after a few more days switched it “On” to give it another try. This time it just refused to come “On:!!!
I raised a service request again and I got a call from Rizwan to say that NOTHING MORE COULD BE DONE!!!!!! When I refused to accept what he was saying, he condescendingly said that he would send someone to check it out. NOBODY CAME FOR THE VISIT. Instead I received a call from another man asking me to elaborate on the exact problem I was facing with this piece of equipment!!! I really list my temper and told him that this was a very old problem that had already been logged with the added problem of it NOT COMING ON. I promptly got a SMS and WhatsApp message to say that my service request MA1907240031 had been CANCELLED.
DO NOT BUY THIS PRODUCT FROM WONDERCHEF. If the one you have bought is working, thank your lucky stars!!!!! I don’t know what to do now. The last time too, they kept cancelling my Service Requests stating that the problem had been resolved. It took over one and a half months of this continuous cancellations before I got lucky and was able to speak to someone on the 1800 number. If anyone can guide me as to what I could do next to address this problem of the Company NOT CARING ABOUT CUSTOMER SERVICE, I would be very grateful.