Philips Viva Collection HR1863/20 2-Litre Juicer (Black/Silver)

On the second day of using my juicer, I encountered issues with the locking mechanism. The two arms must lock properly before the juicer can start, and it requires a lot of engineering precision. However, the arm stopped closing properly on just the second day.

This problem isn’t unique to my juicer. My neighbor and I purchased the same model, which arrived on the same day. Both of us experienced the same issue: the arms wouldn’t lock, and the juicer wouldn’t start. Either Amazon is selling third-rate or used products as new, or Philips is deceiving us with subpar quality.

I recommend opting for a simpler juicer without such a complex mechanism. After one use, I noticed a lot of unground fruit pulp in the disposal bin. Additionally, the service has been extremely poor. It has been 15 days since I raised a complaint, yet no service technician has come to address the issue despite multiple follow-ups.

WARNING: VIDEO IS NOISY, LOWER YOUR MEDIA VOLUME.
I am editing it after few month usage and would like to put a quick comment.. If you buy it..Just REMBEMBER TO UNBOX IT ON CAMERA because the plastic of body is really brittle..make it a habit for all expensive products.. Okay so this juicer sucks last drop out of apple carrot beat etc but when i tried oranges, the pulp was too wet with atleast 25% remaining. Many people in review says re-juice the pulp but seriously after spending a lot it cant do what a hand juicer can do efficiently. Still i am not going to lower the star rating. Its still good and smashes fruits within seconds.

More than the product pros and cons i will write some basic points which might help you if you are thinking ” if you really need a juicer at home “

I answered myself yes I need a juicer because I used to buy and consume tropicana juices in bulk quantity. But I realized its still cheaper than making juices at home and finding variety of fruits in reasonable price is not easy in India , atleast in Mumbai. Consider these points and then decide :
1. Good quality 100% juices are available like tropicana , real
2. Do you have enough storage space for fruits and vegetables you will keep for juicing. As it will always need big quantities for juicing.
3. Do you have time and money to spend on finding good quality fruits and crush them to make a small quantity of juice.
4. Even if you are health conscious, you are losing fibres if you are not eating the fruit and of course the taste which comes with bite can never be tasted in a sip.
5. It will occupy some space permanently on your kitchen platform . use it or don’t use it, it will sit there.
6. The juice never looks or tastes good as in pack or what we drink at restaurants.
7. Are you really going to use it on daily basis or atleast on weekly basis, no matter how expensive the fruits become ?? If yes then go for it .
8. Some juices like, melon, water melon, strawberry you can make using normal mixer.
9. I don’t want to sound negative and discouraging so let me mention the main benefit of having a juicer is you can never consume 1 kg apples at once but you can certainly crush it into this juicer and drink 2 glasses or whatever juice you get .. All at once. So thats what you cant do without a juicer. Consume more and more vitamins without pulp and fibre. Also you can make juice of some fruit & Veggie skins which normally is impossible to eat & digest by human stomach. For instance watermelon skin which contains blood-building chlorophyll more than the fruit itself.

Product Review
++Its a good juicer for sure. It sucks the last drops out of the pulp
++1.25 to 1.5 kg apples gives you approximately a jar full of juice. Screening the sludge is extra exercise.
++Most of the fruits you still need to cut if they are not tiny to roll through the neck.
++If you buy this juicer remember you should try to juice fruits and veggies as much as with the skin ON.
++The parts made of plastic looks brittle and as people posted picture of broken plastic, I am very disappointed with this . why would Phillips use such material for expensive juicer! Why Phillips why !!
++Its easy to clean but still a pain. Especially the mesh

Thanks for reading this far. I hope this will help to make a decision. If you can afford easily, I`d say buy one and make a routine of juicing something every weekend. Despite all the exercise, its a very nice tool to have in the kitchen. Could be a very unique gift to old parents, relatives who are not able to eat & taste everything they used to.

I bought this juicer a few months ago. I am extremely satisfied with it. I received the product after a bit of hassle, as there seems to have been a problem with the delivery system in place at that time. I received it two days after it was promised from a very courteous and apologetic delivery person. My temper immediately calmed when he explained the situation.

The product itself had a few damages on the box, but I was very happy to see all parts and instruction booklet available.

I have used many juicers in the past, but this Phillips viva is the most convenient yet. It makes a few liters of juice in a few mts, with very little preparation on my part. Only the cleaning, washing and cutting of very big vegetables needs to be done. I juice whole cucumbers, lettuce cut into four sections (to fit into the chute), whole radish, white pumpkin, whole carrots, etc in no time. If I have more than 750 ml of juice I need to empty the juice into another container and clean out the strained vegetables in the pulp container easily. I have put spinach into the juicer with good juice output. Sometimes the pulp is wet, in which case I save the pulp till the end and reintroduce it into the juicer to get a few extra milliliter of juice (I guess I am stingy) this is why I have given it four stars.

Cleaning, honestly I add water after the juicing is done and then dismantle the machine to thoroughly clean all parts with a sponge and soap and water. It cleans very easily, the strainer of course needs a light scouring under running water, but it cleans so much better than the old juicer I had! No scrubbing and using a bristle brush. No bits of vegetables or fruit stuck in the holes or the sharp parts of the strainer! No need for a toothbrush etc. it’s so easy friends!

I just love my Phillips Viva juicer and highly recommend it to everyone! I have used the Breville juicer at my daughter’s house in the US and of course it gives you more juice and a dryer pulp, but this one is almost as good. It cleans well, gives more juice, looks great in your kitchen, occupies less space and it doesn’t cost an arm and a leg!