Bosch 13 Place Settings Free Standing Dishwasher (SMS2ITW00I, White)

I purchased this product in the month OCT 2021. The reason behind buying the dishwasher product is to avoid maid tantrums. Before purchasing this we watched several youtube videos for reviews and every review was positive. So we decided to buy this product.

We have started using this product using recommended Finish detergent, salt and rinse aid. We already know what type of utensils we can wash in the dishwasher. In the first wash, we have to place steel plates, bowls, spoons other small utensils(milk vessel, glass and crockery)

Result: It does not clean the utensils in which you prepared tea, and milk and adds a black layer on steel utensils.

I raised this issue with the Bosch company. They sent the executive to my house and they did several testing at my house.
1) Water Hardness
2) Water Pressure
3) Detergent, rinse-aid and salt settings and quality.
4) They have suggested to me use the pre-rinse before wash program.

Result: The machine performance is the same as the previous. It only washes clean utensils and is suitable only for Glass and crockery units. Even we wash big utensils like kadhai, cooker etc outside the dishwasher by hand.

Conclusion:
1) In my family there are 4 members and we need to use this machine 2 times and each wash cost you around 25 Rupees which we already aware.
2) It only cleans crockery items and glass which don’t have hard stains.
3) You can’t only depend on this machine to wash utensils you need a Maid as well to wash other utensils.
4) In my case my water connection is the Narmada river so there is no water hardness detected but for some buyers they give the reason that your water hardness is too high that’s why you are facing this problem.
5) Finally one executive visited my house and told me the truth that this machine is not suitable for Indian food because we have a habit to cook food very oily and due to this utensils contain hard stains.
6) FYI, we already rinse utensils for around 10 hours in a big tub which is filled with water before washing in Dishwasher.

My verdict: This machine is a waste and we can’t resell this machine. It is just a hot water sprinkle machine. If in your area Maid is available and then its good to go with Maid instead of this machine. It is a very costly machine(40 k) and will not satisfy you. And still, if you want to buy this product first try this product at your friends and relatives by doing practical by yourself and if you satisfy then you can make the decision.

Waste of money,poor service too.. installation people don’t no hw to intall WiFi connection.. vessels are not cleaned properly.. Again we have to wash the same vessels