IFB 20 L Convection Microwave Oven (20BC4, Black)
₹12,199.00
IFB 20 L Convection Microwave Oven (20BC4, Black),
- 20L Capacity: Suitable for singles and small families
- Convection: Can be used for baking along with grilling, reheating, defrosting and cooking
- IFB offer a super warranty 1 year on Microwave Oven & 3 years on magnetron & cavity
- IFB Provides starter kit with this product
- Control: Touch Key Pad (Membrane) is sensitive to touch and easy to clean
- No. of Programes: Auto Reheat, Weight Defrost, Multi Stage Cooking, Grill Mode, Yoghurt, Fermentation, Steam Clean, Deodorize
- Child Safety Lock: Ensures complete safety especially for homes with young children
- Included in the Box : Microwave Oven, Unit Glass Turntable, Wire Rack, Quick Guide Label, Warranty Card
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Specification: IFB 20 L Convection Microwave Oven (20BC4, Black)
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8 reviews for IFB 20 L Convection Microwave Oven (20BC4, Black)
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₹12,199.00
Dikshita –
No manual provided
Satyendranath Paul –
I am sorry to note that representative of IFB, Mr. Monoj collected Rs.1180/- from me on account of 3 years extended warranty but I have received message from IFB confirming only one year extended warranty.
Dikshita –
In today’s day and age .. I find it extremely shocking that IFB provides the worst after sales service in the consumer electronics department. I ordered this Microwave for our branch office. The item itself was delivered after 20+ days whereas it was supposed to be delivered within 5 days. Nonetheless, we eventually received the microwave and things worked fine for about 15 days after which the item stopped working. We called the IFB helpline and a service engineer was sent to our office after 3 days. The engineer claimed that the microwave magnetron and another part had blown out and would require replacement. Remember this is only after 15 days of use. We obviously assumed that this would be covered under the 3 year warranty that was provided with the item.
Here came the challenge – The service staff said and I quote “this microwave is being used for commercial purpose and warranty does not cover it”. We were shocked to hear that. The guy could see this was a branch office with less than 10 people off which only 5 used the microwave to heat their lunch, i.e. total usage in a day would be no more than 15 minutes. MUCH less than what it would be at a normal residence. Yet IFB’s stand was – this is a commercial office and warranty does not cover this.
We further tried to find this clause in the warranty document and have been unable to do so till now. Between that we communicated with IFB a few times and they promised us to resolve this issue by sending a Senior team member to assess the situation. BUT no one ever visited.
Bottomline – We will certainly be taking this up with the consumer court – But it is imperative that people get to know that they should avoid buying IFB products because when it comes to after sales service, IFB will try and escuse themselves out of it rather than resolve it.
Sid NS –
When it comes to this microwave. I really loved it.
It is easy to use and works as microwave, oven and griller all in one.
Made griller chicken Tikka, cake, coffee in it. Loved it.
However, what I didn’t like was such bad delivery by Amazon.
The product clearly mentions a stater kit. However like so many people, I have not received the stater kit.
Have complained about it, however no fruitful action has been taken..
I would advice you to go for the product but CHOOSE FLIPKART OVER AMAZON. since Amazon clearly don’t send the whole package and keeps the complimentary products With themselves.
Gargi –
Excellent product, Delivery on time, colour as expected-black. Starter kit is also good. But can be used for limited use (can not used for grill mode). For First time use functions of microwave is quite difficult to understand, but after use for few times, it is quite easy. Overall product is good…
Manish Tanti –
The oven is value for money and works well, except for 1 point. The panel is not sensitive enough. It shouldn’t be labelled as touch panel, but push panel. And yes, the customer service is pathetic. Followed up multiple times for online warranty registration, but no response from past 10 days now
Gargi –
Good product 👍
Jitendra Kawale –
I bought (I got this for Rs.8700/-) this product for my home in May 2017. As this was the first product from this brand (IFB) so I was not sure how it will perform. After buying it, I used it as much as I could and found no problem. Today (Oct 2020) when I cleaned the product from dust (not the first time, it’s a regular cleaning from time to time), it looks totally new. I am in love with the product and I also developed a huge trust for this Brand. If you are buying this product then go for it as it will last without any issue for a long time, until the particular item has the defect.